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RETURN AND EXCHANGE POLICY
All products purchased from our Site can be exchanged within 5 days only if:
Exchange request is made within the stated time frame/limit.
The item(s) is faulty, damaged or defective at the time of delivery.
The received product(s) differed from the original order.
Anything is missing from the package including price tags, labels, original packing, etc.
In such cases, claims can only be entertained if they are made within 5 days of the original order date.
The customer will be responsible for all shipping, handling costs (Customs charges etc.)
To process return or exchange please contact Sales@Milaaan.com along with order reference number and details or Call +1 647 937 6600 (North America).
ORDER CANCELLATION
Customers paying via Credit Card or PayPal may cancel the placed order within 24 hours but before receiving the approval/confirmation email for order shipment.
In case of order cancelation (if the order is not shipped), the order amount will be refunded back within 3 days.
MILAN reserves the right to cancel orders for any reason. Common reasons may include: the item is out of stock, pricing errors or credit card or pay pal payment is declined. In such case refunds will be issued.
MILAN does not store Credit card details nor do we share customer details with any 3rd parties, our credit cards are processed directly by Shopify.